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Governance guided by the public interest The Group shareholding structure that is unique in France. It is the reason behind our independence, allowing us to pursue a two- fold goal: reconciling long-term growth and public interest, in accordance with the wishes of our founder. A Transformation Plan at work Pierre Fabre continues to pursue its strategic priorities, as defined both in the Transformation Plan launched in 2019 and in its CSR program, Green Mission Pierre Fabre. Innovation, agility and managing our impact are the watchwords of our daily work. A global approach to health care The Group boasts an original business model that ties in with its profoundly humanistic Purpose. Our medical expertise combined with a quest for naturalness are what guide our Medical Care and Dermo-cosmetics & Personal Care divisions in a global approach to health care. Our contribution to a better world Every day, we work alongside patients, consumers, health care professionals, our employees and even our local communities, with the aim of helping everybody to live better. Contents INTRODUCTION OUR PURPOSE IN ACTION IN 2020 • P. 03 GOVERNANCE EDITORIAL FROM COMPANY LEADERS - A PROVEN ABILITY TO ADAPT • P. 06 THE FOUNDATION AND THE COMPANY’S EMPLOYEES: THE GROUP’S ONLY SHAREHOLDERS • P. 08 PROACTIVE GOVERNANCE IN THE FACE OF A CRISIS • P. 09 THE SUPERVISORY BOARD AS THE STEWARD OF THE LONG-TERM VISION • P. 10 AN EXECUTIVE COMMITTEE ENGAGED IN TO THE GROUP’S TRANSFORMATION • P. 11 CHALLENGES & STRATEGY TRENDS HEIGHTENED BY THE HEALTH CRISIS • P. 14 CHALLENGES AND RISKS • P. 16 UNDERTAKING THE TRANSFORMATION • P. 18 MAJOR ADVANCES IN THE FIVE PILLARS OF TRANSFORMATION • P. 20 SETTING THE PERFECT EXAMPLE WITH GREEN MISSION • P. 24 PRIORITIZING INNOVATION • P. 26 BUSINESS MODEL A BUSINESS MODEL FOCUSED ON HEALTH, ECONOMIC, AND HUMAN FACTORS • P. 31 A HOLISTIC APPROACH TO HEALTH CARE • P. 32 A GLOBAL APPROACH TO HEALTH CARE: THE EXAMPLE OF ONCOLOGY • P. 36 CREATING VALUE HELPING EACH PERSON LIVE BETTER: OUR CONTRIBUTION 2020 • P. 40 RENEWING RELATIONSHIPS WITH PATIENTS & CONSUMERS • P. 42 TRUST-BASED PARTNERSHIP WITH HEALTH PROFESSIONALS • P. 44 PUTTING EMPLOYEE HEALTH AND SAFETY FIRST • P. 46 INTERVIEW - ROAD RISKS: LEARNING FROM PERSONAL EXPERIENCES • P. 47 LOCAL ROOTS TO BUILD THE FUTURE • P. 48 INTRODUCTION 01