Sustainable development

Our commitment to botanical excellence recognized once again

April 11, 2016

In order to assess its performance and demonstrate its commitment to lasting excellence, Botanical Expertise Pierre Fabre (BEPF) decided to employ the EFQM (European Foundation for Quality Management) assessment model, certified by AFNOR. The EFQM label is a model that has established itself as a reference indicator in Europe. It is currently used by over 30,000 organizations with the aim of sustainably improving their performance. 

A voluntary process initiated in 2010 and renewed in 2016

Initiated in 2010, certification of the BEPF approach was renewed in January 2016, allowing improvement projects to be identified, prioritized and implemented. These projects are then approved by an external assessor assigned by AFNOR. In BEPF’s case, the assessor spent the day at the Pierre Fabre Botanical Conservatory. The assessment highlighted the following points:

  • the consistency and effectiveness of actions in connection with the company strategy,
  • the proper structuring of steering and improvement tools
  • the maturity of projects aimed at anticipating and standardizing risk analysis.

    Close-up on...
    the EFQM model

    The EFQM Excellence Model provides organizations with a better understanding of the cause and effect relationship between what they do and the results that they achieve. The model consists of a set of three integrated components: the Model Criteria, the Fundamental Concepts of Excellence and RADAR (Result, Approach, Deploy, Assess and Refine).


    A focus group in complete agreement on the quality of the BEPF approach

    The aim of the focus group formed for the assessment was to be representative of our activity. It was made up of employees and representatives from plant-based active ingredient research, the Open-Innovation Nature Open Library program, members of the Communications Department, and the Naturactive and A-DERMA brands.
    The focus group stressed everyone’s involvement in the approach to meet the requirements of the brands and guarantee transparency of information.

    A recognized commitment to excellence

    The Committed to Excellence certificate will be officially awarded at the French Senate on March 31, 2016.


    Find out more about the EFQM Excellence Model