Pierre Fabre SA is committed to making its websites, intranet, extranet, software packages, mobile applications, and digital public equipment accessible in accordance with Article 47 of French Law No. 2005-102 of 11 February 2005.

To this end, Pierre Fabre SA is implementing the following strategy and actions:

Publication of the multi-year accessibility plan (currently being drafted);
Publication of the 2026–2028 action plans (currently being drafted).

This accessibility statement applies to the website www.pierre-fabre.com.

Compliance Status

The website www.pierre-fabre.com is partially compliant with the le Référentiel Général d'Amélioration de l'Accessibilité (RGAA), version 4, due to the non-compliances and exemptions listed below.

Test Results

The compliance audit carried out by AccessProd found that:

  • 63.93% of the criteria in RGAA version 4.1.2 are met;
  • The average compliance rate of the online service is 82.6%. This corresponds to the average compliance rate achieved across each page in the audit sample.
  • Ce pourcentage correspond à :
  • 22 non-compliant criteria;
  • 39 compliant criteria;
  • 45 not applicable criteria.

Non-Accessible Content

Non-Compliances

  • The OneTrust cookie management tool is not fully compatible with assistive technologies (script rendering issues and use of markup solely for presentation purposes).
  • Alternative text for images is not always relevant or provided when images convey information.
    Some images do not have detailed descriptions.
  • The text displayed in the video “Pierre Fabre Laboratories Employer Brand” has insufficient contrast against the background.
  • The text transcript of the video “Pierre Fabre Laboratories Employer Brand” is not adequate.
  • Videos are not always captioned when required.
  • The YouTube video player is not fully compatible with assistive technologies.
  • Some links are not sufficiently descriptive and are poorly announced by assistive technologies.
  • Some links are empty, making it impossible to determine their purpose.
  • Certain scripts are not compatible with assistive technologies.
  • Page titles (browser tabs) are not meaningful during filtered searches or when form submission errors occur.
  • Some words written in a language different from the page language are not properly identified and rendered.
  • Structural markup is used to display text paragraphs.
  • Some heading levels are not properly structured or do not follow a logical order, resulting in heading hierarchy errors.
  • Some lists are not correctly structured.
  • Background color and text color declarations are not used appropriately.
  • Keyboard focus is not always visible.
  • Certain content that should be available to assistive technologies is incorrectly hidden from them.
  • An invisible link can receive keyboard focus in the “News” page template.
  • Downloadable files are not all compatible with assistive technologies and do not always have an accessible alternative available on the website.
     

Disproportionate Burden Exemptions

None.

Preparation of this Accessibility Statement

This statement was prepared on 13 July 2026.
 

Technologies Used to Build the Website

  • HTML5
  • CSS
  • JavaScript

User Agents, Assistive Technologies, and Testing Tools Used

Content rendering checks were carried out using the combinations recommended by the RGAA reference framework, with the following versions:

  • Firefox 152 and NVDA 2026.1.1
  • Chrome 150 and NVDA 2026.1.1
  • Firefox 152 and JAWS 2026
  • Safari 26 and VoiceOver (OS 26)
  • Chrome 150 and TalkBack 15 (Android 14)

Accessibility Evaluation Tools

The following tools were used during the assessment:

  • Colour Contrast Analyser
  • Built-in browser developer tools
  • Web Developer Toolbar
     

Feedback and Contact Information

If you are unable to access any content or service, you may contact the administrator of www.pierre-fabre.com to obtain an accessible alternative or receive the content in another format.

  • Send a message using the contact form
  • Contact Pierre Fabre S.A.Zone Industrielle de la Chartreuse 81100 Castres, France

Remedies

If you identify an accessibility issue that prevents you from accessing content or functionality on the website, and you notify us but do not receive a satisfactory response, you have the right to submit a complaint or referral request to the French Defender of Rights (Défenseur des droits).

You may do so through one of the following channels: