Privacy policy

The present Website "Pierre-fabre.com" is operated by Pierre Fabre S.A, Parc Industriel de la Chartreuse - 40 Rue Albert Calmette - 81100 CASTRES - France -(hereinafter "Pierre Fabre" or "We") which is the controller of personal data that may be collected from you on the Website for the purposes described below. We invite you to read this Privacy Policy carefully so that you are aware of the conditions under which your personal data is processed when you visit our Website. Please note that Pierre Fabre may update this Privacy Policy at any time. The date of the most recent update will appear on this page. We therefore invite you to consult it regularly.

Depending on the services used and your choices regarding the configuration of your terminal (in particular in relation to cookies and other trackers), the personal data concerning you (hereinafter "your Personal Data") collected and processed by Pierre Fabre are:

Data that you have voluntarily entered in our contact form: Your title, surname, first name, address, zip code and city, country, your profession and e-mail address.

Data generated by your browser, collected automatically by our server thanks to "cookies and other tracers":

Data specific to the sites visited: the domain name; the date, time and duration of your visit; the pages and videos consulted, the advertisements you clicked on. Data specific to you: your IP address (location of your entry point on the network; browser type, operating system). We do not use this automatically collected Personal Data to try to identify you, and do not correlate it with the Personal Data detailed above that you provide to us.

You will find below an overview of the purposes of the processing of your Personal Data by our services and the reasons why their processing is necessary for us.

The Personal Data that is essential for us to achieve the aforementioned purposes is marked with an asterisk on the various pages of the Website where it is collected. If you choose not to fill in these mandatory fields, we may not be able to process your requests and/or provide you with the requested products and services.

We are part of the global Pierre Fabre business, and from time to time we may from time to time be required to share your Personal Data within the Pierre Fabre business for the purposes set out above.

We may also engage third party service providers (who will act in accordance with our instructions) to assist us in providing you with information, products or services, to direct and manage our business, or to manage and improve our Website. In such a case, these third parties may need access to your Personal Data.

If your Personal Data is transferred outside the EEA (European Economic Area) to other Pierre Fabre companies or entities or to service providers, we will take steps to ensure that your Personal Data receives the same level of protection as if it had remained within the EEA, by entering into data transfer agreements, based on the Standard Contractual Clauses approved by the European Commission. You have the right to obtain information regarding the transfer mechanism by which your Personal Data is transferred outside the EEA and the country to which such transfer is made by contacting dpofr@pierre-fabre.com.

We may also disclose your Personal Data to third parties in connection with any actual or potential sale of our company or any assets owned by us or affiliated companies, in which case the Personal Data we hold about our users may be that of the assets transferred.

We will also respond to requests for information if we are required to do so by law, or if such disclosure is necessary to protect Our rights and/or to comply with legal process, a court order, a request from a regulator or any other legal process against Us. We are part of the global Pierre Fabre company, and as such we may share your Personal Data within the Pierre Fabre company for the purposes set out above.

We may also engage third party service providers (who will act in accordance with our instructions) to assist us in providing you with information, products or services, to direct and manage our business, or to manage and improve our Website. In such a case, these third parties may need access to your Personal Data.

If your Personal Data is transferred outside the EEA (European Economic Area) to other Pierre Fabre companies or entities or to service providers, such transfers will be carried out in accordance with the provisions of the General Data Protection Regulation (GDPR) relating to international transfers in particular through the conclusion of Standard Contractual Clauses adopted by the European Commission unless such transfers are based on a Commission adequacy decision. You can obtain information concerning the transfer mechanism by which your Personal Data is transferred outside the EEA and the country to which this transfer is made by contacting the company's Data Protection Officer at the following address: dpofr@pierre-fabre.com.

We may also disclose your Personal Data to third parties in connection with any actual or potential sale of our company or any assets owned by us or affiliated companies, in which case the Personal Data we hold about our users may form part of the transferred assets.

We will also respond to requests for information if we are required to do so by law, or if such disclosure is necessary to protect Our rights and/or to comply with legal proceedings, a court order, a request from a regulator or any other procedure.

Where permitted by law, and subject to your consent where required, we may communicate with you by electronic means to present our products and services. If you wish to unsubscribe so that you no longer receive our communications, please use the "unsubscribe" link in our emails or text STOP to the number provided, or contact us directly at "Contact Us" and we will stop sending you messages.

As a general rule, we only keep your Personal Data for as long as is necessary to achieve the purposes for which it was collected.

We only keep your Personal Data for as long as is strictly necessary to manage the relationship with you (e.g. when you open an account, purchase a product from our website etc.).

However, we will retain your Personal Data for prospecting purposes for three years from the date of the last interaction between us if you are not a customer and for as long as we remain in contact with you through our promotional activities if you are a customer, unless you object when you receive one of our prospecting messages.

IP addresses collected for security purposes will not be retained for more than 10 days.

Finally, connection logs that are collected will be kept provided that you consent, using cookies and other trackers used on our Site, for a period not exceeding thirteen (13) months in accordance with applicable laws and regulations. For further details, please refer to the "Cookies" section below.

We may need to keep your Personal Data in archival form beyond the period indicated below in order to comply with our legal obligations or if necessary given the applicable prescription, to enforce one of our rights.

Once your Personal Data is no longer required for the purposes or for archiving purposes to comply with our legal obligations or for prescription, we ensure that it is either completely destroyed or anonymized.

The Website may contain links to third-party sites. As Pierre Fabre has no control over these, it is not responsible for their data protection practices, so we encourage you to check the data protection policies of these third-party sites. This policy applies only to Personal Data collected by our Websites or in the course of our business.

In accordance with applicable law, you have the following rights with respect to your Personal Data:

• Get a copy of your Personal Data as well as information on how the Personal Data is processed and its legal basis;
• Correct erroneous Personal Data (including the right to complete incomplete Personal Data);
• Delete your Personal Data (in some of right may only apply when they are no longer necessary to achieve the purposes for which they had been collected or processed) ;
• Restrict the processing of your Personal Data where:
• The accuracy of the Personal Data is disputed;
• The processing is unlawful but you object to the deletion of your Personal Data;
• We no longer need your Personal Data but it is still necessary for the establishment, exercise or defense of a legal claim ;
• Request the portability of your Personal Data in a machine-readable format to a third party (or to you) if our processing is based on your consent or on the performance of a contract that had been concluded with you;
• Give general or specific instructions on how to process and use your Personal Data after your death.
• Object at any time to any telephone contact for prospecting purposes, by registering free of charge on the Website: www.bloctel.gouv.fr
• Withdraw your consent to the processing of your Personal Data (if such processing is based on your consent) without affecting the lawfulness of the processing based on consent carried out prior to the withdrawal thereof;
• Object to processing for prospecting purposes; and
• Obtain, or consult a copy of, the appropriate measures taken to transfer your Personal Data to a third country or to an international organization.

In addition to the above rights, you have the right to object to any processing of your Personal Data justified by Pierre Fabre's legitimate interest, including profiling (as opposed to justification by your consent, or to perform a contract with you). You also have the right to object to any processing of your Personal Data for canvassing purposes, including profiling.

You also have the right to lodge a complaint with your local supervisory authority in charge of data protection, CNIL 3 Place de Fontenoy, 75007 Paris, France.

To exercise these rights, please contact us using the details set out below under "Contact us". Please note that we may ask you for proof of identity, and we reserve the right to charge a fee if the law allows us to do so, for example if your request is manifestly unfounded or excessive. We will endeavor to respond to your request within the applicable timeframe.

Listed below are the cookies we use on our Website.

• Managing and Deleting Cookies
  You can change the settings of the cookies used on the site by clicking on this link :
  Read the privacy notice for job applicants
   
• Updated Privacy Policy
  We may modify this Privacy Policy at any time to take into account changes in the law and/or our practices regarding the protection of personal data.
   
• Contact details
  If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at the following address: dpofr@pierre-fabre.com 
  We have a data protection officer who can be contacted at the following details:dpofr@pierre-fabre.com

Last modified: 02/04/2025