Mattia Pagnani: A Medical Science Liaison (MSL) Aiming to Enhance Patient Outcomes in Italy
2 December 2024
The script of the video :
• Could you please introduce yourself?
My name is Mattia Pagnani. I’m 30 years old and I’m from Italy. I’ve been working as an MSL (Medical Science Liaison) for about four years so far, of which almost 2 years in Pierre Fabre. In this role, I cover part of Central Italy and all of Southern Italy.
• What is your professional background before being an MSL?
Before becoming an MSL, I earned a pharmacy degree and completed two post-graduate master's programs—one in Pharmaceutical Management with a specific focus on Medical Affairs, and the other in Management of Healthcare Services and Organizations.
• How would you define the MSL role?
The MSL is a scientific expert who builds strong relationships with healthcare professionals, and communicates clinical information, supports clinical trials, and ensures compliance with regulatory standards. Also helping the company in addressing key needs.
• What do you like about being an MSL?
I enjoy being a cross-functional resource both internally and externally, even though the variety of scenarios they encounter is very challenging. At the end, what I appreciate most is transferring my knowledge to a healthcare professional on the latest advancement in disease management.
• What is the most difficult thing for you about being an MSL?
Time management is the most challenging part, especially when trying to stay updated with scientific news across multiple areas while also meeting geographical demands.
• What is the essential quality of an MSL for you?
For me two qualities stand out: transversality and versatility.
• What motivates you to get up in the morning as an MSL?
What drives me is the opportunity to make a difference for healthcare professionals and patients, while also growing scientifically and personally alongside the company.
• What is your most beautiful emotion experienced as an MSL?
One of the most fulfilling moments for me as an MSL was when a healthcare professional told me that my work had a positive impact on his knowledge and on a patient’s life. I think that sense of purpose always stays with me.
• Any words or advice for someone wanting to become an MSL?
To succeed as an MSL, you must focus on building strong scientific foundation and robust professional network. But above all, be passionate about scientific advancements and eager to expand your knowledge while also connecting with others in the field.